Get in Touch With Us
Got a question about a sweepstakes casino, spotted something that needs updating, or want to suggest a platform we haven't covered yet? Here's how to reach us, and what we can and can't help with when you do.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person on our editorial team will read it. We don't rely on automated replies to stand in for an actual answer.
We aim to respond within a couple of working days. During busier stretches, particularly when new sweeps casinos launch or existing operators change their terms, it may take a little longer to get back to you. Including a clear subject line about what your message concerns helps us route it to the right person faster.
What We Can Help With
- Questions about our rankings — Curious why one platform sits above another on our list of sweepstakes casinos, or how our editorial ratings are put together? Ask us directly.
- Corrections — Sweeps casino terms change often: welcome offers, eligible states, redemption thresholds, and minimum age requirements can all shift with little notice. If you notice something on the site that looks outdated or wrong, please tell us so we can look into it.
- Coverage suggestions — If there's a new sweeps cash casino or social casino you think belongs on our radar, let us know what it is and where you heard about it.
- General site feedback — Anything unclear, broken, or confusing on the site is worth flagging.
- Partnership or editorial enquiries — If you represent an operator or a media outlet and want to discuss working with us, introduce yourself and explain what you have in mind.
What We Can't Do
We're a comparison and review site, not the operator of any sweepstakes casino, so there are limits to what we can resolve directly. A few things to know before you write in:
- We can't process account verification, coin redemptions, or withdrawals on behalf of any platform listed on this site. Those requests need to go to the operator's own customer support, usually reachable through the account or help section of their site.
- We can't confirm whether a specific sweepstakes casino is permitted in your state. Availability varies, operators set their own eligibility rules, and the legal landscape for sweepstakes casinos shifts from state to state and over time. Always check the operator's own terms and, if you have doubts, your state's current rules before signing up anywhere.
- We don't give legal, tax, or financial advice. If you have questions about whether a prize redemption is taxable, that's a matter for a tax professional or official guidance, not something we can answer in an email.
- We can't guarantee outcomes on any game or platform. Sweepstakes-style casino games involve chance, and nothing we publish should be read as a promise of winnings.
If You Need Support With an Account
If your enquiry is about an existing account on one of the platforms we cover, for example a stuck verification, a delayed redemption, or a bonus that hasn't credited, contact that operator's support team directly through their site or app. They hold your account details and can act on them; we do not. Our reviews of trusted casino platforms are a good place to double-check an operator's general reputation while you wait on a response from them.
A Note on What We Publish
Our reviews and rankings are researched independently, and while some pages on this site may earn commission when a reader signs up through a listed offer, that has no bearing on how platforms are ranked. If reader feedback points to something inaccurate or out of date in our coverage of sweeps coins casinos, welcome bonuses, or state eligibility, we want to know and we'll correct it.
Thanks for taking the time to read this far. Whatever the reason for getting in touch, we look forward to hearing from you.